Welcome to Bitalezz

This Privacy Policy sets out the basis on which we will treat any personal data, including but not limited to payment data, and other data that we collect from you or from other sources or that you provide to us (“Data”) in connection with your access to and use of the Site. www.bitalezz.com and/or Noon Mobile Application (collectively referred to as the “Site”), and the Services and Applications (collectively referred to as the “Services”). We understand the importance of this data, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our Services, you agree to handle data in accordance with this Privacy Policy. References to “we” (or similar) in this Privacy Policy are references to Bitalezz.com and references to “you” or “user” are references to you as an individual or legal entity, as applicable.

References in this Privacy Policy to “we,” “us” or similar are references to Bitalezz.com eCommerce owned by Bitalezz.com Sole Proprietorship LLC and references to “you” or “User” are references to you as an individual or legal entity, as applicable.

What data may we collect from you?

We may collect and process the following data:

Data you provide by filling in forms on the Site, including data provided when you register to use the Site and other shared registrations (e.g. social media logins), subscribe to our Services, post materials or request other services.
Data you provide when you enter a competition or promotion on our site, complete a survey or poll, or provide reviews, testimonials or feedback.
Data you provide to us, or which we may collect from you, when you report any difficulty you experience when using our site.
Correspondence log in case you contact us.
General, aggregated, demographic and non-personal data.
If you download or use our mobile application, we may have access to details about your location and the location of your mobile device, including your device's unique identifier.
Details of transactions you have made through our website and details of our preparation and delivery of the goods you have ordered.
Details about your computer, including for example your IP address, operating system and browser type, as well as data relating to your general internet usage (for example, by using technology that stores or accesses data on your device, such as cookies, conversion tracking code, web beacons, etc. (collectively “Cookies”)).
Your email address provided to us by a third party who has confirmed to us that they have obtained your consent to share your email address.
Any other data we deem necessary to enhance your experience using the Site.

How will we use your data?

We may use data in the following cases:

To provide you with information, products or services that you request from us or in which we feel you may be interested, and where you have consented to be contacted for such purposes.
To provide you with location-based services, such as advertising, search results, and other content tailored to you.
To perform obligations arising from any contracts entered into between you and any other party using our site, or between you and us.
To improve our services and to provide better and more personalized services.
To ensure that our site content is presented in the most effective manner for you and for the device you are using to access our site.
To notify you of changes to our site.
For any other reason we deem necessary to enhance your browsing experience on the Site.
To administer incentive programs and fulfill your requests for such incentives, and/or to allow you to participate in competitions and notify you if you win.

Who can we disclose data to?

Our customers' data is a very important part of our business. Therefore, we only share data as described below and only with companies that follow practices that have at least the same protections as those described in this Privacy Policy:

Other parties. To provide our Services, we may partner with other companies affiliated with us or unaffiliated service providers (e.g., logistics companies used to deliver products to you, marketing companies, payment processing companies for online transactions, etc.). In order to process your transactions, these other companies may store data in a digital wallet so that your use of our Services is more effective.

You understand that it is important for these companies to have access to relevant data to perform their functions. We ensure that these companies do not use the data for other purposes. We may also receive data from these companies (for example, updated delivery and address information) for use (for example, to correct our records and deliver goods for any purchase you make). By using the Site, you consent to the transfer, storage, use and disclosure of data between our affiliates and non-affiliated service providers, wherever they are located. These companies are contractually bound to respect the privacy of the data.

Marketing and Promotions. We may also use the data to provide you with information about goods and services that may be of interest to you, as well as to enhance your browsing and use of the Site, service messages, new features and improvements, special offers and events of interest. We may communicate with you through various channels, including but not limited to emails, web notifications, posts, phone, in-app messages and news article transfer cards.

We may allow a third party to use the data, for example: we may provide the data to advertisers to help them reach the target audience to enable us to comply with our obligations to advertisers (i.e. by showing their ads to the target audience).

In addition, to participate in some of our contests and promotions, you may be asked to provide additional information. For example, if you win a contest, you may be asked to provide additional personal information to confirm your eligibility and deliver the prize to you. This information is collected by us or by participating sponsors or vendors of the promotions. Please note that you should review the privacy policies of such third parties to understand how they use any information they collect.

Business Transfers: If our company or substantially all of our assets are acquired, customer data will be one of the assets transferred to the new owner.
Protecting our site and other sites: We disclose your account and other personal information when we believe disclosure is appropriate to comply with the law, law enforcement investigations, or to protect the rights, property, or safety of our users or others. This includes exchanging data with other companies and organizations for a variety of reasons, including fraud protection and credit risk reduction.

Please note that our site may, from time to time, contain links to and from the sites of our affiliates, advertisers and networks of companies. If you follow a link from one of these sites, please be aware that these sites have their own privacy policies and that we will not be responsible or liable for these policies. Please check the policies of these sites before submitting any personal data or other information to them.

How do we store your data?

The data we collect from you may be transferred to or stored in a location in the Arab Republic of Egypt. It may also be processed by staff operating outside the Arab Republic of Egypt but working for us or for one of our suppliers. These staff are engaged in, among other tasks, fulfilling your order, processing payment details and providing support services. We will store your data for as long as is necessary in accordance with this Privacy Policy or as required to comply with any law. Your data may be transferred, stored, processed and used by our affiliates or non-affiliated service providers in one or more countries outside your country. Your payment data may also be transferred and stored by our affiliates for payment processing and support services.

We will store your data for as long as is necessary in accordance with this Privacy Policy or as required to comply with any law. Your data may be transferred, stored, processed and used by our affiliates or non-affiliated service providers in one or more countries outside your country. Your payment data may also be transferred and stored by our affiliates for payment processing and technical support services.

What security measures do we apply?

We take reasonable technical, commercial, administrative and security measures to ensure that data is treated securely and in accordance with this Privacy Policy, to protect data from unauthorized access, alteration, disclosure or destruction. For example, we may use encrypted electronic technology to protect data during transmission to our site, an external electronic firewall, and an electronic firewall on the computer hosting our site to protect against malicious network attacks. Only employees, service providers and agents who need to know the data in order to carry out their work will be granted access to the data.

It is important for you to ensure that your password and the device you use to access our site are protected to prevent unauthorized access by third parties. You are solely responsible for keeping your password confidential, for example, by ensuring that you log out after you have finished using a shared device.

Unfortunately, the transmission of data over the Internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site, and you bear the risk of transmitting any data.

How can you access and modify data?

You may access a wide range of data about your account and your transactions with the Site for the purpose of viewing and, in some cases, updating the data.

Examples of data you can easily access on the site:

Updated data regarding your most recent purchase orders.
Personal identification data (including name, email, password, correspondence, and personal advertising preferences).
Payment settings (including credit card information).
Email notification settings.

You may opt out of receiving future marketing communications from us at any time by adjusting your customer communications preferences, via live chat or by using the unsubscribe link in email communications. To shop through the mobile app you will need to adjust your notification settings in the general section of your mobile device. You may opt out of receiving future marketing communications from us at any time by adjusting your customer communications preferences, via the unsubscribe link in email communications. To shop through the mobile app you will need to adjust your notification settings in the general section of your mobile device.

In addition, our system will place cookies when you log in to the site to ensure a smooth and enjoyable user experience on the site. You can disable cookies by changing your browser settings. If you disable cookies, this will affect how our site works and you may not be able to access or use some or all of the functionality of the site. For example, performance cookies collect information about how you use the site – i.e. which pages you visit most often – which allows us to provide you with targeted and relevant options that enhance your browsing and use of the site.

We may retain a copy of the data for compliance purposes, particularly when you update information where we retain a copy of the previous data for our records.

What if we change our privacy policy?

Our business is constantly changing, so our Privacy Policy may be affected and need to be changed. We will post the current version of this Privacy Policy on the Site and it will remain in effect from the date it is posted on the Site or upon the date we designate as its effective date.

We may periodically send email reminders of our notices and terms, but you should check back frequently to see the most recent changes.

You should check this Privacy Policy regularly. Your continued use of the Site after any changes constitutes your acceptance of this Privacy Policy as modified.