About Us page

How we work

From the moment you choose your curtain until it's installed in your home, your journey with Petalize is clear and organized: simple steps, known deadlines, and support with you at every stage.

Your journey with us in 5 steps

Whether you buy a ready-made product or design your curtain to your measurements, these are the stages your order goes through.

  1. Choose or design

    Browse curtains, furnishings and decorations, or design your own curtain step by step and see the price instantly while choosing.

  2. Specify the sizes and details

    Enter the opening measurements, select the layers, fabrics, and tailoring method. If you need help with measurements, contact us or request an engineer.

  3. Confirm your order and pay securely

    Pay online via Paymob (cards and e-wallets like Vodafone Cash), or pay upon delivery for orders up to EGP 25,000. Your invoice will be sent to your email address after order confirmation.

  4. Preparation and manufacturing

    Ready-made products will arrive within 3 to 5 days, while custom-made products will take 45 to 60 business days. You can track your order status at any time.

  5. Shipping, installation and receipt

    We ship via post, and you can inspect the product before payment. If you choose installation, our team will install it professionally, and it comes with a one-year warranty against manufacturing defects.

Design your startup in 9 steps

The curtain design tool guides you step by step, calculates quantities and prices instantly, and allows you to modify any choice.

  1. SizesWidth and height of the opening and type of installation.
  2. layersA curtain with one, two, or three layers.
  3. fabricsHeavy, light (transparent), or blackout — and the color for each layer.
  4. TypePattern and pleat ratio.
  5. CommentThe right rail or bar for your choices.
  6. tiesAn optional addition that complements the curtain's appearance.
  7. Wall bracketsOptional addition of ties.
  8. CompositionProfessional installation service (optional).
  9. Summary and Price QuoteReview all your choices and view the full price.

Important numbers to know before you order

3–5 days

Delivery of finished products

45–60 working days

Custom product preparation (tailoring)

+5,000 pounds

Free shipping on orders over 5,000 EGP

A full year

Warranty against manufacturing and installation defects

Ready to begin?

Choose the method that suits you, and our team is here for you if you need any help.