This Privacy Policy explains the basis on which we will handle any personal data, including but not limited to payment information and other data we collect from you or other sources or that you provide to us (referred to as ”Data”) in connection with your access to and use of the website. www.bitalezz.com and/or our mobile applications (collectively referred to as the ”Site”), and services and applications (collectively referred to as the ”Services”).
We understand the importance of this data and are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our services, you agree to the handling of your data in accordance with this Privacy Policy.
References made using the first-person pronoun (or similar) in this privacy policy are references to Betaliz E-Commerce and Supplies LLC References to “you” or “user” are references to you as an individual or legal entity, as the case may be.
What data may we collect from you?
We may collect and process the following data:
- The data you provide by filling out forms on the website, or by registering or subscribing to our services.
- The data you provide when entering a competition or promotion through our website or completing a survey.
- The data you provide to us when you inform us of any difficulty you encounter.
- Correspondence log in case you contact us.
- General, aggregated, demographic and non-personal data.
- Geographic location details and your device's unique identifier when using the application.
- Details of the transactions, preparation, and delivery of the goods you ordered.
- Computer details, IP address, operating system, browser type, and cookies.
- Your email address, which was provided to us by a third party with your consent.
- Any other data we deem necessary to enhance your experience.
How will we use your data?
- To provide you with the information, products, or services you request from us.
- To provide you with services based on your geographical location.
- To fulfill the obligations arising from any contracts concluded between us.
- To improve our services and to provide a more personalized experience.
- To ensure that our website content is delivered in the most effective way to your device.
- To notify you of changes and manage incentive programs and competitions.
Who can we disclose data to?
- Other parties: We partner with logistics, marketing, and payment gateway companies to provide our services. You agree to the transfer, storage, and use of your data between us and these trusted service providers solely for the purpose of fulfilling their obligations.
- Marketing and offers: We may use the data to provide you with information about services that interest you, and we may allow a third party (such as advertisers) to use it to reach the target audience.
- Business transformations: In the event of an acquisition of our company, the data will be one of the assets transferred to the new owner.
- Site protection: We disclose data when required to comply with laws and to protect rights and safety.
How do we store and protect your data?
We store data in Egypt or abroad through authorized service providers to fulfill your requests. Data is stored for as long as necessary to comply with laws and our privacy policy.
We take the necessary technical and commercial measures to protect your data from unauthorized access using encryption and firewalls. However, we emphasize that you are responsible for protecting your password, and that online transmission always carries a degree of risk that you bear entirely.
How can you access and modify data?
You can access your data (purchase orders, personal information, payment settings) to update it at any time. You can also unsubscribe from marketing emails or modify your cookie preferences from your browser.
How can you contact us?
For any inquiries regarding your data, please contact us via email and we will get back to you as soon as possible:
support@bitalezz.com
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